Ava And Viv® Jeans, Dresses, Tops, Shorts (“Ava And Viv“, “we“, “us“, or “our“) cares about your privacy. This Privacy Policy explains how we collect, use, and disclose information from you when you access our website https://www.ava-viv.com/ (the “Site“) or purchase our products or services (collectively, the “Services“).
Please read this Privacy Policy carefully. By accessing the Site or using any Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of the Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information you provide: We collect information you voluntarily provide to us, including when you create an account, make an online purchase, contact us with inquiries, respond to surveys, or use certain features of the Site. This information may include your name, email address, phone number, payment information, product preferences, and feedback on our offerings.
Automatic data collection: We utilize automated technologies like cookies and web beacons to collect certain information about your equipment, browsing actions, and online usage patterns. This includes internet protocol (IP) addresses, browser type and settings, ISP, operating system, date/time stamps, clicked links, and pages visited. We may use third-party analytics tools like Google Analytics to assist with data collection and analysis.
Social media features: The Site may integrate with social media features like Facebook commenting, Twitter tweet buttons, or Pinterest “pin” buttons. Your use of these features enables them to collect your IP address and which page you’re visiting on our Site, and to set or read cookies on your browser. Features are either hosted by a third party or hosted directly on our Site. Information collected is governed by the privacy policy of the company providing the feature.
How Do We Use This Information?
We use the information we collect for a variety of business purposes such as:
- Provide, operate, and improve the Site and Services
- Respond to your inquiries and fulfill your orders
- Send administrative communications, reminders, technical notices, updates, security alerts, support messages, and marketing emails
- Analyze how you interact with the Site, purchase products, and respond to ads and emails
- Provide support, troubleshoot issues, and resolve disputes
- Customize your experience by displaying content and ads tailored to your interests
- Identify trends and patterns, financial reporting, marketing analysis, and product development
- Detect, investigate, and prevent security breaches and fraud
- Comply with and enforce legal obligations, agreements, and policies
When Do We Share This Information?
We will not share any information that personally identifies you except in the following circumstances:
- Service providers: We share information with third party companies and individuals that provide services on our behalf to support our operations (e.g. order fulfillment, shipping, payment processing, marketing, analytics, fraud prevention, etc.). These third parties only receive information needed to perform their designated functions and are not permitted to use or disclose that information for any other purpose.
- Business transfers: As we develop our business, we may sell or purchase businesses or assets. In transactions such as mergers, acquisitions, financing due diligence, bankruptcy, dissolution, reorganization, or similar events, customer information may be transferred as a business asset. We will notify you of any such transfer and/or transaction as required by applicable law.
- Legal requirements: We may disclose information to comply with legal process, respond to claims, or protect rights and safety. We provide information to law enforcement officials, government authorities, and private parties as we believe necessary or appropriate to comply with the law; enforce or apply agreements; initiate, render, bill, and collect for services; or protect our rights, property, and safety.
- With your consent: Any other sharing of your personal information will only occur with your explicit consent.
Third Party Sites
The Site may contain links to third party websites. Any access to and use of such linked websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Data Storage and Retention
We use reasonable organizational, technical, and administrative measures to protect any information we collect or use. However, no electronic transmission or storage of information can be entirely secure. We cannot guarantee the security of our systems or databases, nor that information supplied by you won’t be intercepted during transmission.
We retain your personal information as long as it is needed to provide Services, conduct legitimate business activities, resolve disputes, establish legal defenses, enforce our agreements, and comply with applicable laws. Otherwise, we securely destroy your personal information according to our internal company policies and procedures.
Privacy Notice for California Residents
This section supplements our Privacy Policy and applies only to residents of California. It describes how we collect, use, and disclose Personal Information, as defined in the California Consumer Privacy Act (“CCPA”).
Personal Information collection: In the preceding 12 months, we have collected the following categories of Personal Information from consumers: (1) identifiers, such as name, address, IP address, email address, account name; (2) commercial information, such as purchases, order history, product/service preferences; (3) internet/network activity, such as interactions with our site and emails; (4) geolocation data, such as device location based on IP address; (5) audio/visual data, such as calls with customer service; (6) professional information, such as company, title, business contact info; (7) education information.
Personal Information sales: We do not sell Personal Information, including information of minors under 16 years of age.
Your rights: California residents have certain rights regarding their Personal Information: (1) Right to request disclosure of information collected, categories of information sold or disclosed, purposes for collecting/selling info, categories of third parties information is sold/disclosed to (in preceding 12 months); (2) Right to request deletion of Personal Information; (3) Right to opt-out of sale of Personal Information; (4) Right to not be discriminated against for exercising CCPA rights.
To exercise your rights, you may contact us as outlined in the How to Contact Us section. Pursuant to the CCPA, you may designate an authorized agent to make privacy rights requests on your behalf. The authorized agent must provide proof you gave them signed permission to act on your behalf. We may deny requests from agents that do not submit proper evidence they are authorized by you to act on their behalf.
Your Data Rights and Choices
Applicable privacy laws may provide you certain rights regarding your personal information. We commit to respect any rights you may have and provide you reasonable access to exercise those rights.
Access requests: You may request a copy of your personal information we hold. There may be some legal or practical reasons to deny access, in which case we will provide an explanation of why access is being denied. Access requests may be subject to a small administrative fee to cover our costs.
Deletion requests: You may request we delete some or all of your personal information from our systems. We may retain certain information for legal purposes such as record keeping or to complete transactions.
Withdrawal of consent: Where we require your consent to process your personal information, you may withdraw consent at any time. Use of our Services, Site, or provision of further personal information after withdrawing consent confirms that you consent to us processing such information pursuant to this Privacy Policy.
Changes or corrections: You may request that we update or correct your personal information if you believe it is inaccurate or incomplete. We will consider and review all requests in accordance with applicable laws.
You may exercise these rights using the contact information in the How to Contact Us section below.
International Data Transfers
We are a global company and we may store or process information that we collect in any country where we have facilities or service providers. By using our Site or Services, you acknowledge and consent to the transfer of your data to countries outside your country of residence, including the United States, which may have different data protection rules than your country. Where required by law, we have put adequate safeguards in place to protect data transferred internationally.
Changes to this Privacy Policy
We may amend this Privacy Policy at any time. The revised version will be effective as of the published effective date. If the revised version includes any material changes, we may inform you by email prior to the effective date. Your continued use of the Services after the revisions come into effect constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this page to ensure you are familiar with the most current version.
How to Contact Us
Please direct any questions about this Privacy Policy or privacy-related requests to:
Ava And Viv LLC
Email: [email protected]
Phone: 302-555-0120
Address: 123 Main St, Wilmington, DE 19801
